Host / Hostess

Description

Job Description

Job Summary

Warmly greets guests to Gallery Restaurant to ensure a welcoming and inviting environment for guests to dine. Seats guests, establishes rapport, and assists with restaurant service during busy periods. Follows all Forbes and brand standards.

Job Duties

��Takes reservations via phone and in person.�

Greets and assists guests in a professional and prompt manner, using guests' names when possible.�

Seats guests at their tables, establishes rapport in a genuine manner and provides menus.�

Monitors dining room to anticipate guests' needs. Assists guests or communicates their needs to servers and server assistants.�

Assists in clearing off and resetting tables during busy periods.�

Maintains host stand in a clean and organized manner.�

Education and Experience

� ��High school diploma or equivalent preferred�


� ��1 - 2 years previous experience in a Forbes 4 or 5 star restaurant preferred


� ��Experience using Opentable preferred�

Skills & Abilities

� ��Excellent verbal and written communication skills


� ��Strong customer service focus�


� ��Excellent organizational skills�


� ��Ability to work in a fast paced environment�


� ��Ability to work a flexible schedule, including nights, weekends and holidays�

Physical Requirements

� ��Ability to stand and walk during entire shift, talk, hear, reach, bend and grasp


� ��Ability to push, pull, lift, carry or otherwise move items up to 15 lbs. �

Benefits:

• 401k after 90 days, fully vested, company match to 3%


• Medical (4 plan choices)


• Dental (2 Plan choices)


• Vision


• Employee Assistance Program (EAP)


• Flexible Spending Account (FSA)


• Awesome Paid Time Off policy


• Marriott Hotel Discounts Worldwide


• Northwood Hospitality Discounts�


• Discounts at our Gallery Restaurant and Spa

Source: Hospitality Online